hctra customer service hours
Nightly Closures of the Northbound and Southbound Mainlanes on the Tomball Tollway. M-F - An 8-hour shift between 7am - 6pm Saturday 8AM-4PM add l weekday off-Sunday off-5-day work week.
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HCTRA Continues Hands Free Tolling.
. HCTRA Customer Service Call Center hours are limited to Monday through Friday 900 am. Due to the impacts of the winter storm the HCTRAs Customer Service will remain closed Friday February 19. All Customer Service personnel including temps should report at their regular time on Tuesday.
Monday - Friday 730am - 530pm. HCTRA offices Customer Service centers and stores will be closed for business on Wednesday January 17. During this time HCTRAs Customer Service call center hours are Monday through Friday 9 am.
Log in to manage your EZ TAG account. We will resume normal business hours on Monday February 22. All HCTRA Employee Contractors and Temps.
Customer service is still available through email. You can also open or manage your EZ TAG Account online or using the EZ TAG App available for iOS or Android. HCTRA Customer Service Call Center Hours Updated.
As a reminder HCTRAs current call center hours are Monday through Friday 830 am. M-F - AN 8-HOUR SHIFT BETWEEN 7AM - 6PM SATURDAY 8AM-4PM ADD L WEEKDAY OFF-SUNDAY OFF-5-DAY WORK WEEK. HCTRA Customer Service Call Center Hours Updated.
HCTRA Customer Service Call Center Hours Updated. The Customer Service Representative CSR builds professional rapport and provides excellent customer service to all inquiries including but not limited to EZ TAG fulfillment creating and updating accounts payment plans and standard violation resolution. When planning your return to work please note that many streets and highways remain closed.
If Tuesday is a regular day off you can also return that day. The improvements at all three streets are expected to be complete in 2024. Nightly Closures of the Northbound and Southbound Mainlanes on the Tomball Tollway.
View News Archive English Spanish Español Vietnamese Tiếng Việt Chinese 中国人 Filipino Pilipino French Français Arabic عربي. The Harris County Toll Road Authority HCTRA operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG. Customers may experience longer wait times due to this change.
Customer Service HCTRA cares about your comments concerns. Subject to change based on section requirements Salary 1475 per hour Job Description Interfaces with customers to handle Violation Enforcement and EZ TAG program inquiries. EZ TAG Account Id or EZ Tag sticker number if applicable License plate number.
Toll rate increase on the Brazoria County 288. The Harris County Toll Road Authority HCTRA has now completed construction on the eastbound portion of the Southeast Sam Houston Tollway widening project. The Harris County Toll Road Authority HCTRA is continuing to adjust daily operations to protect the safety of customers and employees and help reduce the spread of COVID-19 Coronavirus.
For roadside assistance please call our Incident Response Team at 281 584-7500. Customer Service - HCTRA New Training Class. Tolls will continue to be waived at the plazas until 3 pm Wednesday.
HCTRA Customer Service Call Center Hours Updated. Open EZ TAG Account. For the latest updates on Harris County Toll Roads follow HCTRA on social media.
This position handles heavy phone e-mail or walk-in customer traffic. Saturday 800am - 430am. Customer Service Hours Mon Friday 830 AM 430 PM 281-875-EASY 3279.
Toll rate increase on the Brazoria County 288. Read More Read More. As a reminder HCTRAs current call center hours are Monday through Friday 830 am.
If you enjoy assisting others you will enjoy this inbound Call Center Representative position for Harris County Toll Road Authority. This project doubles the capacity of the eastbound section. Contact Us Travel Tools Find information on toll roads closures and rates.
Nightly Closures of the Northbound and Southbound Mainlanes on the Tomball Tollway. CUSTOMER SERVICE REPRESENTATIVES - NEW TRAINING CLASS - TOLL ROAD. Phase I is the construction of grade separations at Collingsworth Quitman and Lorraine streets.
Log in to manage your EZ TAG account. Customer Service Representatives - New Training Class - Toll Road. Harris County Toll Road Authority.
The Harris County Toll Road Authority HCTRA operates toll roads within the Greater Houston Metropolitan region through the use of EZ TAG. Toll rate increase on the Brazoria County 288 Expressway. The Harris County Toll Road Authority will deliver this new project in two phases.
Learn More Roadside Assistance Need help on the tollways. If you are considered essential personnel please make contact with your immediate supervisor or manager for specific instructions. Must be willing to work as late as 630 pm.
Customer Service Location As assigned Hours Will discuss during interview. For quicker assistance please have one of the available items below ready when contacting HCTRA.
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